What Personally Identifiable Information do we collect?
The primary purpose of collecting information from you is to provide you with a safe, smooth, effective, and personalized experience and to fulfill the transactions you undertake with us. We will only collect information about you that we consider necessary to achieve these purposes.
Generally, we collect information in two ways. Some information is gathered when you purchase our products. This can include your first and last name, email address, physical address, telephone number, and credit card information (where applicable). Where possible, we indicate which fields are required and which fields are optional. We also collect personal information when you report a problem with our services through the Site’s feedback form or contact email addresses. If you contact us, we may keep a record of that correspondence.
What are “cookies” and how do we use them?
Data collection devices, such as “cookies,” are used to store, and sometimes track, information about you. Generally, these cookies help provide personalized services and promote trust and safety. A cookie is a small file containing a small amount of data that is sent to your browser from a web server and placed on your computer’s hard drive to assist us in providing our services. All pages on the Site where you are prompted to login or that are customizable request that you accept cookies. Cookies are only read by the server that placed them and are unable to execute any code or virus. Most cookies are “session cookies,” and are automatically deleted from your hard drive at the end of a session.
How do we use your information?
We use your information to provide you with a customized website experience. We also may use your personal information to manage and monitor your purchases with us; communicate with you; resolve disputes; troubleshoot problems; manage and operate our marketing programs; inform you of offers that we, or third parties with which we may partner (“Affiliates”), have that we believe may interest you; detect and protect against error, fraud, or other criminal activity; and enforce our Terms and Conditions of Use Agreement.
We also reserve the right to release current or past user information:
- In the event that we believe that the Site is being or has been used to commit unlawful acts;
- Upon receipt of a properly authorized and authenticated governmental request for information;
- In response to a subpoena or a court order,
- To comply with relevant laws;
- In response to an investigation of fraud or other wrongdoing regarding a specific consumer;
- In an effort to safeguard the person or property of our employee(s) or a third party.
Moreover, we may disclose any record or communication to any third party when we, in our sole discretion, determine the disclosure to be appropriate including, without limitation, sharing your e-mail address with other third parties for suppression purposes in compliance with the CAN-SPAM Act of 2003, as amended from time to time.
Who is collecting information?
When you are using the Site and are asked for personal information, you are sharing that information with us and, if you arrived at the Site via an associate link or Affiliate of ours, then with that affiliate/associate as well.
Please be advised that our affiliates, associates, advertisers, and/or third-party websites that have links on our Site may collect personally identifiable information about you. The information practices of those affiliates, advertisers, and third-party websites linked to our Site are not covered by this privacy statement. We are in no way responsible for the privacy policies or treatment of information from third party websites. We strongly encourage you to review the privacy policies of every website you visit to determine what information they collect and how such information is handled by that website.
With whom do we share your information?
Generally, we will not disclose your personally identifiable information unless we have your permission or under certain circumstances, such as those described below.
Affiliates/Associates: If you have visited our Site through a link provided by an Affiliate/Associate, we will share your personally identifiable information with the Affiliate/Associate responsible for your visit and the Affiliate./Associate may contact you.
Employees, Associates and Consultants: To help us deliver services and information, we may provide your personally identifiable information to our employees, associates and consultants. All of our employees, associates and consultants are subject to non-disclosure agreements with us. This prohibits their use of the information you provide us for any purpose except to facilitate our operation and activities, unless you agreed or gave your prior permission to them for additional uses.
Business Transaction: We reserve the right to transfer any and all information that we collect from visitors, or that we otherwise collect concerning or in connection with the Site, to a third party in the event of a sale or other transfer of assets or of any portion of our business. In the event we enter a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information may be among the assets transferred.
Other: We may disclose account information where we have reason to believe that disclosing the information is necessary to identify, contact, or bring legal action against someone who may be violating our Terms and Conditions of Use Agreement or may be causing injury to or interference with (either intentionally or unintentionally) our rights or property, other Site users, or anyone else that could be harmed by such activities. We may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service, and improve our services.
What are my choices regarding collection, use, and distribution of my information?
You do not have to disclose personally identifiable information to view the Site. If you choose to purchase a product from us, you will need to disclose certain information as specified above. We will send you email upon a purchase or download from the Site. We will also send you our newsletter, blog posts, and other information we feel would be relevant and valuable to you. If you no longer wish to receive emails from us, you may opt-out of receiving these communications at any time by following the instructions contained in the applicable e-mail. We endeavor to process all unsubscribe requests in a prompt fashion.
How may you use other users’ information?
Recognizing the global nature of the Internet, you agree to comply with all applicable local laws and rules regarding online conduct and privacy, as well as content. Specifically, but not as a limitation, you agree to comply with all applicable laws regarding transmission of technical and personal data exported from the United States or the country in which you reside.
We do not tolerate spam. You are not licensed to add Site user’s contact information, even a Site user who contacted you, to your mail (email or physical mail) list without their express, written consent.
What security precautions are in place to protect the loss, misuse, or alteration of my information?
How are children’s privacy protected?
Children under the age of 18 are not authorized to use the Site and we ask that children do not submit any personal information to us.
How does this affect international users?
Please note that this Policy applies solely to our online information-gathering and dissemination practices in connection with the Site, and does not apply to any of our practices conducted offline.